You can take advantage of the many valuable resources we have available in the borough . Whether you're a complete novice and want to start with the basics, can do a little but want to know more, or just need advice, there is something for everyone.
Help someone you know get online
If you're helping a member of your community get online, some top tips to remember:
- Make it relevant - Show them how the internet can relate to something they are interested in. If people can see the benefits of getting online, they will be more likely to make an effort.
- Take things at a slow pace - Check out step by step online guides such as Citizen Online or Digital Unite
- Use descriptive language when explaining things - For example, try to describe where a learner needs to click on a screen and avoid using technical jargon
- Let them have a go - For example, after going through the basics of making a video call why not try making and receiving calls
- Be patient - The biggest barrier to learning digital skills is confidence. Reassure them that making mistakes is ok and it’s how we all learn
Support in your local library
Redbridge libraries offer free access to computers and WiFi and staff are on hand to help you. Find your nearest library and view opening times.
The library computers offer internet access and use of Microsoft Office. Scanning is free and there is a small charge for printing. You will need a library card to use the computers.
You can also enjoy free wireless internet access at all libraries (except Aldersbrook and Clayhall libraries). You can log on from anywhere in the library on your own laptop or mobile device.
Some libraries in Redbridge now have one computer with ZoomText installed to help visually impaired people.
Broadband and mobile availability
You can use the Ofcom checker to see broadband and mobile services that are available at your location.
Connect to WiFi at home
Digital Unite has a guide on how to connect to WiFi and the internet at home.
Make your device easier to use
If you have a specific need when using a computer, phone or tablet then AbilityNet 'how to' guides' can help make your device easier to use.
Audiobooks and eBooks
Vison has an online library full of great audiobooks and eBooks that you can borrow and enjoy.